Grades, Discussions, and More Canvas Help

Click here for more on accessing your grades in Canvas.
How to reply to a discussion in Canvas.
If you need help more help with Canvas, visit the Canvas Guides for Students.

Other Help Options

Canvas has some quick features to get help with the icon in the Global Navigation bar on the left side of the screen.

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Ask Your Instructor a Question

If you're having trouble submitting an assignment, taking a quiz, or even finding a file in your course, it's generally a good idea to keep your instructor involved. If you select the Ask your Instructor a Question option from help, you will quickly be able to send them a short message to their Canvas Inbox. First, make sure the class you have the question in is selected. Next, make sure you write out the issue or question in a respectful tone. Finally, select Send Message.

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Submit IT Support Ticket (24/7)

Of course, sometimes technology doesn't do what we want it to do. If you've found a problem, consider submitting a Help Ticket to the Cal State LA ITS. Remember, you'll need to use your Cal State LA login information to submit the ticket!

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ITS Helpdesk Information

And finally, when technology really isn't behaving, it helps to talk to a person. If you find there's an error you can't work through in Canvas you can always reach out to the ITS Helpdesk, who run 24/7 phone support.

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Technical Support Resources

Please visit the Technical Support Resources page for a list of resources for students.